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Shipping Policy

Delivery Times

Standard dispatch for all orders is 5 working days, however at peak times the dispatch time can be longer. If you need your order by a specific date, please contact and we will try and work towards this for you.


All Items within the Clubwear Section are made to order, the aim is to have these made 5-7 working days from date of order, these will then be dispatched by your chosen method at checkout.


After Dispatch​, Your Delivery

Deliveries are usually made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays. We are not able to deliver to PO BOX addresses. We will notify you by e-mail when your order is dispatched. You will also receive tracking details usually by email from the Delivery Company you chose at Checkout

Return & Exchange Policy

Returns and Cancellations

What happens if I want to cancel an order?

We try to ensure the shortest possible delivery time.

In order to be able to offer you a fast delivery service, many orders will be dispatched within hours. This means that unfortunately it is not always possible to cancel your order.

Expenses are incurred once an order is placed with us including artwork production, ordering of materials, and placement of orders with vendors which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, Crazydogs reserves the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.


Our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact us either by email or through the website messaging from your account page.


All items within the clubwear sections are bespoke/personalised goods, as such we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 30 days of receipt for investigation. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "bespoke/personalised goods or goods made to a consumer's specification".


Before placing your order, please be careful to check product size information. As we supply garments from different manufacturers there is no such thing as a standard size, for example a medium produced by Fruit of the Loom may differ to a medium by Gildan. On every product there is accurate sizing information for that item in the ‘Sizing Dropdown’ tab.

This will give you the information you need to make a decision on the sizes you wish to order that product in.

All Clubwear/personalised items from Crazydogs are made to order.

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